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Full Time, All the Time

with Britt Reints

Forget the 9 to 5; Full Time, All the Time is a blog about the mobile working life - when you have the freedom to work from anywhere and the responsibility of always having your smartphone turned on. Britt Reints works as a freelance writer while traveling fulltime in an RV with her husband and two kids. She explores balancing real-life bills with an unconventional work life, and finding time to maintain relationships with family and friends.

You can also find Britt at InPursuitOfHappiness.net.

The Top Five Things Employers Can Do To Keep Their Employee-Moms Happy

Categories: break from reality, flextime, office life, working from home, working mom

16 comments

keyboard I’ve been a working mom for a mere four years; however, I think I’ve been doing this long enough to look around and see that … well … some large corporations could do a thing or two to ensure the undying love and loyalty of their working mom employees. Besides, I’m a firm believer that an happy and loyal employee is a productive employee. So, in an attempt to "help a corporation out" (and with apologies to David Letterman), I thought I’d list, in my opinion, the Top Five Things Companies Can Do to Make Their Employee-Moms* Love Them:

Number 5: No Time Clocks
I think there’s an argument which states that, in most instances, as long as the work gets completed on time, why should it matter what hours an employee performs her job? Often, being a stickler in requiring employees to punch a time clock is a classic example of form-over-substance: there is the implication that a company values full desks between the hours of eight and five more than it does maximizing the productivity of its employees. I guarantee that if a conscientious employee feels like her employer will be flexible with her working hours, she’ll likewise bend over backwards to ensure that her work is of the highest quality.

Number 4: Provide the tools to work away from home
Related to Number 5, a corporation that provides its employees with the tools to work remotely will — surprise! — end up with employees willing to work remotely. This means that instead of desktops, the company provides laptops. Mobile phones. BlackBerrys (or as I like to call them Crackberrys, because seriously, checking e-mail on those things can become obsessive). By giving an employee these types of gadgets, it’s unlikely she will get resentful about having to stay at the office until all hours of the night if she knows she can log off, go home and have a break with her family, and then log back on later when she’s refreshed, and ready to tackle her work anew. And while I don’t have any statistics to back it up, I’m willing to bet my next paycheck that in general, people who have laptops and PDAs for accessing email away from the office are far more likely to work more than 40 hours a week than those who don’t.

Number 3: Encourage family-friendly activities
This one is relatively easy: simply spend a little time and energy ensuring that one or more of the morale-building activities planned for the employee-base include an element designed for family. For example, when planning the family picnic, the company can reserve an extra $100 for a bouncy castle. Or a clown. Or a face-painting fairy. Something which lets its employees know that management understands that the personnel have lives outside of their cubicles — and that management appreciates the sacrifices the employees and their families make to ensure the corporation is successful. One of my favourite family parties: at a previous employer, Santa Claus would show up at four o’clock one Friday near the end of the year. Parents would purchase a present for their kids to place under the lobby tree (with their names clearly marked the gift), and on that designated Friday, parents could go home early to pick up their children, and Santa (often the company CEO in disguise) would hand out the gifts. Other than the punch and cookies provided for the employees and their kids, there really wasn’t much more to the cost of the party — but the employees (both those with children and those without) appreciated the effort.

Number 2: Provide Onsite Day Care
This sounds complicated, but it’s actually simpler than it sounds: it merely requires a company to lease out unused floor space to an independent (and reputable) day-care company. Granted, this is something more easily done by a larger corporation than a small company, but if you think about it, it’s brilliant: it allows a company to collect rent for otherwise unused space, and the day care provider would be able to work directly with the employee-parents (and others in the neighbourhood, if appropriate) to provide their services to their kids. The result is employees who can easily spend their lunchtimes with their kids if they so desire, feel more appreciated by the management, and — voila — be more productive in the hours they’re at the office.

And finally, the Number 1 Thing Companies Can Do to Make Their Employee-Moms Love Them:

Provide Maternity Leave for All Moms .
I remember once, when at a previous employer, I had a meeting with a woman who seemed really distracted. "Is everything okay?" I asked. "Well, my baby was born yesterday," she replied.

I looked at her, confused. She explained:

"We used a surrogate."

"Why are you even here?" I asked, aghast. She responded, "Our company doesn’t give maternity leave unless you actually give birth to the baby. I had to fly my mother in to stay with our newborn so I could come to work."

It turns out that our employer wasn’t unusual: many companies in the United States view maternity leave as "short term disability," and so, the reasoning goes, if a woman doesn’t actually give birth, she’s not "disabled," and therefore can immediately go back to work. This necessarily means that for women like my friend who used a surrogate, or women like me, who adopted, for those first crucial weeks of motherhood, new moms find themselves unable to spend time with their children. Of course, the Family Medical Leave Act does help — but remember, leave provided under this act is without pay.

The thing is, I have to believe that the number of women who become mothers via surrogacy or adoption represents a relatively small percentage of the women who become parents at all. Would it really cost a company that much more to provide every new mother (or father) six to eight weeks leave with pay? I suspect in the grand scheme of things, it wouldn’t — and it’s pretty unlikely that women or men would "abuse the system" and become parents just to get 6 to 8 weeks off. Corporations who give their employees time to enjoy their new families, I believe, would be far more likely to foster loyalty within their employees, as opposed to resentment, which can, of course, eventually lead to attrition.

Now I’m not a CEO, nor have I ever managed a large corporation. Further, I realize that not all of the ideas above would work for everyone — some people have to work core hours, for example, and can’t work flex time; in addition, Santa showing up at year-end might be valued by people who celebrate Christmas, but not necessarily by those who don’t. Still, it just seems to me it’s about creating a corporate culture that values family life, and I fully admit there are lots of other ideas out there which might help create this culture that I haven’t mentioned here. Furthermore, I think the costs that might be represented by the ideas above would pale in comparison to the costs a company would experience in managing attrition from employees who are unhappy with their work environment.

What do you think? Do you think these tips make sense, or am I naive? What else would you do to you help ensure that employee-parents remain happy and loyal to the company?

* and Employee-Dads. Because let’s face it, there’s really no reason that the tips above wouldn’t be appreciated by everyone .



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16 comments so far...

  • Couldn’t agree more Karen. You’ve hit the nail on the head with each suggestion - if only Trinidad could get on board with on-site day care to start with then we’d be heading somewhere.

    As for that maternity leave story - wow! Had never thought of it. It should be a no-brainer. The theory behind the ‘3 months maternity leave ‘ (which isn’t enough) has nothing to do with recovering from a disability or illness but with nurturing and bonding with your baby - it should apply across the board!

    tash  |  June 18th, 2008 at 1:43 pm

  • i agree! having maternity leave with out pay is just not realistic for most people! that said, most folks can use their vacation time to get paid during the time away from the office for a baby being born.

    The only reason women who give birth even get any paid time off is because of insurance. it is literally just because you gave birth that you get to have paid maternity leave as it is a medical condition and your insurance is paying for it - not the company!

    If you are really lucky, you could work for one of the few companies that do pay you during your FMLA time off (regardless of how the child enters your life or your gender the company is required to at least hold your position or one similar while you are out on FMLA leave - but they are not required to pay you!)

    it does cost companies money and you arnet going to win that battle right now with the econmy the way it is… unfortunatly it is not legally mandiated… crazy.

    Kate  |  June 18th, 2008 at 3:26 pm

  • Hear hear!

    You are right on. The more employee moms and dads feel the loyalty and flexibility from a company, the more loyal the employee will give.

    I stayed at a company for years because of my flexible working arrangements. It wasn’t until the a new opportunity presented itself that totally outweighed my flexibility that I decided to move on. It was a hard decision - being able to work when and where I wanted was worth a lot to me.

    Yes to the onsite daycare. I think companies think they will have to subsidize the cost - but that is so untrue. Charge the same $$ as the center down the street, and you’ll have all the spots filled in no time. Parents want to be close to their kids. Besides, when the pick-up is just a floor away you’ll have parents working longer hours since they don’t have to waste time getting to day care.

    Robyn  |  June 18th, 2008 at 3:55 pm

  • Great post.

    I think #3 is so easy to do and so often neglected. We went to my husband’s company party recently and they had all sorts of activities for kids. We actually go to relax and get nice afternoon as adults out of it, as our daughter ran around, getting her face painted and pretending to be a butterfly. For a few hundred bucks the company helped its employees feel like it does care about them as parents and it made a big difference.

    nataly  |  June 18th, 2008 at 4:05 pm

  • I’m pretty thankful that up here in Canada we have 50 weeks of leave split up between “maternal” and “parental” and you can use the parental leave for any reason related to having a child. So if you adopt, you’re entitled to x# weeks of parental leave. Maternity leave is for giving birth, parental leave is for being a parent. So dads can take the parental portion.

    Heather Cook  |  June 18th, 2008 at 6:52 pm

  • I think on-site daycare would change the world for all working moms. Literally. To me it’s a no-brainer and yet so vastly overlooked as to be laughable.

    I do think that the price of gasoline will sooner rather than later force companies to make it possible for people to work remote.

    Amy  |  June 18th, 2008 at 7:27 pm

  • I used to work in the field of employee engagement. Research shows that the more flexible and understanding employers are, the happier and more productive their employees are. Plus, they’re more loyal to the company. Unfortunately, a lot of times companies can have policies in place providing a more flexible lifestyle, but typically it’s up to the manager on how to implement those policies. That’s where the real breakdown in flexibility occurs, I think.

    Sara  |  June 18th, 2008 at 8:09 pm

  • Holy crap, fabulous piece, Karen!

    Kristin  |  June 18th, 2008 at 11:22 pm

  • I think these are right on. And, by the way, my understanding of Federal Law is that it PROHIBITS employers from specifically managing the work hours of exempt (salaried) employees. They may set guidelines (the office is open from 8 am to 6 pm, for example), but they may not micromanage. (Not that this doesn’t happen all the time, but I’m just saying.)

    And you know, this stuff isn’t just for moms. How awesome would it be if companies treated everyone as if they were adults capable of making conscientious decisions?

    I have a great example from the company I still work for (more than 8 years later). Not even a week after I started an internship (not even a regular job) with them, on a Thursday, my mom had surgery to remove what turned out to be a malignant, ovarian cancerous tumor. I flew home for the weekend and called my new manager Monday morning to check in. I will never, ever forget what a huge load off my shoulders it was for him to tell me to stay as long as I needed to, that the job would be there when I got back. And furthermore, HIS manager came by the day I got back, both to introduce himself and to assure me that a lot of people had been there, with sick parents, and to let him know if the time came that I needed more personal leave. You better believe my loyalty and desire to do a great job for them was set in stone that day.

    Jan  |  June 19th, 2008 at 12:14 am

  • I hope every working mom at this site emails this post around to other moms in their companies. All five of these suggestions are right on the money!

    Lylah  |  June 20th, 2008 at 3:34 am

  • Oh, man. Do I ever agree with this! Especially flex hours: so many women could work if they could go earlier and leave earlier, or go later and leave later, or work four 10-hour days. WHY OH WHY is this not standard?? And the on-site daycare! It would be so much better for ALL OF SOCIETY! It makes me so mad that it’s not mandatory in companies of a certain size. And it would be relatively easy to set it up so that nearby smaller business could share the daycare.

    swistle  |  June 24th, 2008 at 1:47 pm

  • I am so so lucky to work for a major hospital where 70% of the employees are female so there are great “mom/parent” benefits. For example, for maternity leave we get 4 weeks full-pay (disability) and the remaining 8 FML weeks at 60% pay and you can use your vacation time to fill in the pay gap if you want. There are nursing/pumping rooms in every building (with hospital-furnished pumps, we get discounted parts). I don’t even work at the actual hospital but an administrative campus and they provide a room on every floor!

    The only thing missing is on-site daycare. Our building is connected to a bank office building that has it but we can’t use it (insurance issues). The hospital does have a contract with a national daycare chain that provides employee discounts and there is one near all of our campuses, but it would be the icing on the cake to have it in my building!

    ikate  |  June 26th, 2008 at 9:48 pm

  • I just put in my notice at a not very flexible organization to work for one that I expect to be the exact opposite. The new job will require some travel, which is a change. But the trade off is that I work at home when I’m not traveling, and my new boss doesn’t care if I work in the middle of the night, or 8-5, or whatever. He also said in the interview, “Family is always first!” Then he missed my second interview to take care of his sick mother. Totally worth the juggling of travel to deal with an organization with this culture. Not to mention 3 weeks of vaca and 30 sick days/year!! It’s about so much more than money when you have kids!

    Dem Mom  |  June 27th, 2008 at 9:20 am

  • Totally agree with your list — and I’d add another one: Don’t expect moms to work harder than everyone else to “make up” for the flexibility. Most working moms I know — myself included — work thru lunch, come in earlier than everyone else and do a lot at home — because they are being pulled in so many directions. Yet, it’s never enough because once in a while you need to go home early with a sick kid. Every employee — regardless of whether they are a parent — should get flexibility. Don’t begrudge us ours.

    bloggingmom67  |  July 29th, 2008 at 3:04 pm

  • For my husband and I, who are both self-employed, we ostensibly had maternity and paternity leave without pay. For people who run their own businesses, you don’t show up, you don’t do business, you don’t make money. I guess that’s why we bust our backsides the rest of the time, so we can have that sort of ‘flexibility.’ It hurt my business more than his, because mine is younger.

    Steph in ATL  |  July 30th, 2008 at 4:04 pm

  • Hi there!!

    I am a junior at Boston University’s School of Management and am in a product development class. My team of 8 other students and I are developing a new doll that promotes sun safety for girls. We need as much feedback as possible from mothers with daughters. If you fit that description we would greatly appreciate it if you could answer our survey at the following link:

    http://www.surveymonkey.com/s.aspx?sm=Mw5v6V3Hvfh3s7AzrJ5n0g_3d_3d

    Thank you so much for your time!! You are helping us greatly with our semester long project!!

    Lauren  |  November 2nd, 2008 at 1:51 pm

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