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Hi, I am Nataly and I am the co-founder of Work It, Mom! I write the daily Work It, Mom! Blog where I talk about issues affecting working moms, goings on in our Work It, Mom! community, new site features, updates,and contests. I also share my own juggle between work and family and love to see members jump in with comments. Come and visit often!

Nataly's profile on Work It, Mom!

Business IS personal and anyone who tells you otherwise is lying

Categories: Entrepreneurship

6 comments

woman-with-megaphone.jpgOne expression that I hear frequently now that I am an entrepreneur is: Don’t take it personally.

I’ve heard this from several entrepreneurs, investors, coaches, friends, family, you name it. Usually it comes up in a conversation where I talk about a difficult issue or challenge I am facing, or something that is not going as well as I’d like.”Don’t take it personally,” they say, and I nod to move the conversation along.

But I feel like I need to go on some kind of a public record here and say that I don’t buy that argument, not for a minute. To me, business is all about being personal. It’s both the most exciting and the most excruciatingly difficult part of being an entrepreneur. When I see a member being helped by other members on the site, when I get a note from someone saying they love Work It, Mom!, when I read a great member article, note, or blog post, I feel an unbelievable kind of pride and satisfaction. When we’re not growing as quickly as I’d like, when we release a new feature or design element that’s not working well, when a competitor does something better than we do, I feel responsible, stressed, and upset. I take it personally and I could not imagine not doing that.

Frankly, I didn’t think anyone could not take their business personally, but apparently I am wrong. I’ve now talked with enough entrepreneurs who have told me that while they are working their butts off to make their companies succeed, they understand that most small businesses fail and they won’t take it personally if theirs does. Are they lying about how they feel? Maybe, but during those conversations it genuinely seemed that they believed what they said.

Here’s the thing — and this is as unscientific as surveys go — all of these people who claim to not take their business success or failure personally are men. Could this be a gender thing?

As I said, a sample of four (three guys I’ve talked to and me) is hardly adequate to draw any conclusions. But there was a discussion recently in one of the entrepreneur groups here at WIM where this concept of business being personal — and causing the entrepreneur to feel like they are on an emotional roller-coaster — came up. So could this be a gender thing?

When I worked in venture capital, I saw men lose millions of dollars of other people’s money and walk away without feeling any personal responsibility. “It’s business,” they’d say. It is, in fact, business. Investors know that when they invest in companies — or venture funds — there is a good chance they will lose their money. But while I always knew this, I still took my investments personally — if one was not doing well, I was responsible and I felt responsible. When Work It, Mom! has a great day, I feel responsible, just like I do when things aren’t going as well.

I am curious what you think about this: Do women take business more personally than men? Does our general tendency to assume responsibility, sometimes for things outside of our control, carry over into our businesses? And is this a good thing — would we take more risks, for example, or try to achieve grander success if we didn’t take everything so personally? Or does the fact that we take our business — and jobs and careers — personally make us work that much harder at them?

OK, I am done — sound off!



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6 comments so far...

  • I think it’s a double edged sword. We take it more personally and strive harder to achieve the results, make clients happy, satisfy bosses etc. We want everyone to just be content. On the other hand, we do find it harder to let it go when we leave the office. It bleeds into the rest of our lives and can tend to overtake it. Instead of focusing on our families, we are obsessing about the client who wasn’t happy with the proposal, or the boss who isn’t happy with your numbers this month. It’s hard to let it go. Now I’m depressed.

    Sister Honey Bunch  |  January 22nd, 2008 at 9:09 am

  • I take my business personal to the extent that I put my all into it, but at the end of the day, it is just business. I found this to be a critical perspective when it came to negotiating. In the beginning of my company, I would take negotiations personally.

    “What - they don’t TRUST me?”

    That wasn’t it. It was about business. Even though I trusted a particular client, I still needed to put it in writing because the contract was with THE BUSINESS, not the person. I actually had a key client contact pass away unexpectedly at the age of 48 and THANK GOODNESS I had a good contract in place because he just wanted to go on trust and if we had, my business could have taken a nose dive when he died.

    I also found this critical when dealing with employees. I realized that employees (and partners, etc) will do what is best for them in the end. When I had a key employee resign, it took me a while to realize that it WASN’T ABOUT ME. I couldn’t take it personally.

    It’s a fine line!

    Julie Lenzer Kirk  |  January 22nd, 2008 at 9:26 am

  • I do take it personally. I put a lot of time, energy and thought into my work and when something doesn’t go right, it does bother me. But, at the end of the day it is business and you have to walk away from it, at least for enough time to take a step back and focus on something else for a bit.

    Becki  |  January 22nd, 2008 at 2:35 pm

  • It’s funny, I try not to take things personally and it is very hard. The one person who always tells me not to take things personally is my husband, so I think your conclusions are right on. Men and women are wired differently no matter what “work” we are doing like business or raising kids.

    Kristen  |  January 22nd, 2008 at 3:15 pm

  • My business is teaching young children, so it has to be personal to some extent. With no emotional investment, the passion for teaching just wouldn’t be there. But there has to be balance; when a student’s family becomes homeless, I can’t take them in myself. I can make professional contacts to find them services, and that’s where my emotions need to lead.

    Daisy  |  January 22nd, 2008 at 10:02 pm

  • [...] content and diet tips?”) is difficult, but it’s also very personal. (When I said that business is personal I really meant it.) Sometimes I truly feel beaten [...]

    The upside of being a working mom - Work It, Mom! Blog - Work It, Mom!  |  July 22nd, 2008 at 10:26 am

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