I broke up with my son's daycare this morning. I asked my husband why I feel so torn about the decision and he knew the answer. The director of our current daycare has such a bond with our little guy. He has gotten a ton of personal attention from her (which ironically is an example of their staffing issues, as she had to cover the 5-6 shift in the infant room for several months last year). We adore Miss Kathy and we will miss her terribly, but our decision has been made and it is time to move on.
I had tears developing in my eyes when I told her. I was secretly hoping she wouldn't be there and I could deliver my news to the owner, a nice man who mostly sits in the office, but can't manage to give us a flex spending receipt before the 20th of the month (strike 2 against the facility--unproductive overhead).
Making matters worse, I knew from my tours of our new daycare that our current providers have lost a TON of business to the new facility over the last few months. So, as a business woman, I feel for her having to take this news again and again. And really, what can she do? She can't fire the current staff and hire new and improved teachers. She can't make the owner invest in new toys/equipment. All she can do is focus on the kids that stay there, which she does very well.
I could see a mix of sadness, fear and a little bit of indirect anger in her eyes. All normal responses. She said the only thing she could have said: We're sorry to see you go, but we'll be here if you change your mind or if it's not all that you thought it would be. And she meant it, which is why it was so hard to say goodbye.