We haven't had to deal with it... YET. And hopefully never. I check the kids heads everyday when I am washing/ styling their hair. When headlice hits the school (if even ONE kid has it) they send fliers home with every kid letting parents know that someone has it and to check out kids really carefully. Of course, the school screens, but its up to us as parents to keep it at bay. My younger sisters grew up in a whole different world than I did and they had constant lice. I truely believe it was because of ineffective clean up of not just heads but whole houses. Any child can get lice... but if you handle it right you can get rid of it and not have a chronic infestation problem. I don't believe stereotypes are right when it comes to a case of headlice, but they do fit the bill when it comes to chronic lice in the same kids. When my oldest daughter started Kindergarten, I was so worried about lice that I cut her hair into a short bob... now she is in 2nd grade and has long hair, but we constantly talk about not sharing items, etc... If the nasty critters make it into our house you can bet I will be cleaning every possible surface, bagging up items that cannot be cleaned and ensuring every last nit is gone from their little heads. Ick... just the thought makes me itch.